First, a quick message from Common Craft. This video comes in versions designed to be
used in training, and in education. Find them at It seems like everyone is using Twitter these
days. You know, sharing little messages with each
other on phones and computers. It turns out that all these little messages,
if you look at them all at once, become an easy way to find people, news and trends. Let’s get started by visiting Twitterville. This town represents all the people using
Twitter. There are millions of them and they’re constantly
talking to each other and sharing information 140 characters at a time. The typical townsperson only sees part of
the messages, or “tweets” and that’s fine – there are way too many to follow them all. But if all the tweets could be captured and
organized all the time, amazing things could be possible. The town would have a resource for knowing
what’s interesting and who’s talking about it. This is what Twitter Search has done for Twitter
– it captures and organizes every tweet so that it’s possible to find people and specific
information in real time. For instance, meet Roy of Ice Cream by Roy. Other than the people who come to his store,
he could never hear what customers said about his ice cream. However, because everyone in the town uses
twitter, he can now search for “Ice Cream By Roy” and see tweets from people who mention
his product. Then, he can reply to say thanks or follow
their future updates. Twitter search helps Roy listen to customers
and make the flavors they want. It’s also a great way to learn about news. When an explosion is heard outside of town,
the townspeople report it in real time. This means that Roy can check Twitter search
to find a constant stream of information, sometimes from the very people who experienced
it. He can even limit the results to tweets near
a specific location. It’s news as it happens. Every minute of every day on Twitter, people
are using some words more than others. Maybe the town has a new mayor, a concert
came to town, or the same joke is being told over and over. If the most popular words could appear on
a sign, a person just arriving in town could get a feel for what was interesting to the
residents at the moment. On Twitter, the most used words are known
as trends and they’re a great way to see what’s interesting on Twitter. You can always find up to the minute trends
on your Twitter profile, or Clicking a trending topic shows the most recent
tweets that include that word or phrase. Sometimes, Twitter members work together and
use a specific key word, called a hash tag, to connect related tweets. For example, people talking about elections
may use the hashtag #vote to create the connection. The way, by including the #vote tag, Roy can
make sure his tweet is part of the discussion. If enough people use the tag, it may become
a trend, attracting even more people to the conversation. Of course tracking these conversations is
easy because Roy can search right on his Twitter profile. And if he wants to see results over time,
he can save the search. With Twitter, all the small messages are useful
when shared between people, but by organizing all the tweets and making them searchable,
we can learn what’s on the minds of millions.